Code of Conduct

Customers:

  1. Respect for others: We expect all of our customers to treat our employees and other customers with respect, dignity, and professionalism. Any form of harassment, discrimination, or abuse will not be tolerated.
  2. Fairness: All customers are entitled to equal treatment and service, regardless of their background or personal characteristics.
  3. Honesty: We expect all customers to be honest in their dealings with us and to provide accurate information when placing an order or making a payment.
  4. Responsibility: Customers are responsible for the proper use of our products and must follow all safety and usage instructions provided.
  5. Feedback: We welcome feedback from our customers and will make every effort to resolve any issues or concerns in a timely and fair manner.

Employees:

  1. Professionalism: All employees are expected to maintain a professional demeanor and conduct themselves in a manner that reflects positively on the company.
  2. Respect for others: Employees must treat customers, colleagues, and other stakeholders with respect, dignity, and professionalism.
  3. Fairness: Employees must provide equal treatment and service to all customers, regardless of their background or personal characteristics.
  4. Honesty: Employees must be honest and transparent in all dealings, both internal and external.
  5. Responsibility: Employees must take personal responsibility for their actions and decisions, and act in the best interests of the company.
  6. Safety: Employees must follow all safety guidelines and procedures to ensure a safe and healthy workplace for themselves and others.

By adhering to these standards, we aim to maintain a high level of integrity and professionalism in all of our business practices and to provide an exceptional experience for all of our customers and employees.