Code of Conduct
Customers:
- Respect for others: We expect all of our customers to treat our employees and other customers with respect, dignity, and professionalism. Any form of harassment, discrimination, or abuse will not be tolerated.
- Fairness: All customers are entitled to equal treatment and service, regardless of their background or personal characteristics.
- Honesty: We expect all customers to be honest in their dealings with us and to provide accurate information when placing an order or making a payment.
- Responsibility: Customers are responsible for the proper use of our products and must follow all safety and usage instructions provided.
- Feedback: We welcome feedback from our customers and will make every effort to resolve any issues or concerns in a timely and fair manner.
Employees:
- Professionalism: All employees are expected to maintain a professional demeanor and conduct themselves in a manner that reflects positively on the company.
- Respect for others: Employees must treat customers, colleagues, and other stakeholders with respect, dignity, and professionalism.
- Fairness: Employees must provide equal treatment and service to all customers, regardless of their background or personal characteristics.
- Honesty: Employees must be honest and transparent in all dealings, both internal and external.
- Responsibility: Employees must take personal responsibility for their actions and decisions, and act in the best interests of the company.
- Safety: Employees must follow all safety guidelines and procedures to ensure a safe and healthy workplace for themselves and others.
By adhering to these standards, we aim to maintain a high level of integrity and professionalism in all of our business practices and to provide an exceptional experience for all of our customers and employees.